Senior Infrastructure Services Engineer

Information Technology
191993 Requisition #
About this Opportunity

Enterprise Hosting Services (EHS) provides DTCC Businesses with innovative and reliable infrastructure services, leveraging the global and diverse expertise of our workforce to reduce risk and improve the efficiency, performance, stability, security, and quality of our platforms.

Manila Support Services part of Network Hosting Services (NHS) is responsible for supporting all areas of the Production and Corporate networks along with supporting various projects, day-to-day operations and disaster exercises. 


The Senior Infrastructure Services Engineer role will focus on implementation of firewall, load-balancer, proxy requests and the maintenance of distributed networking technologies in all enterprise areas. It includes operational management of Switches, Routers, Firewalls, Load-balancers, DNS, Proxy servers, Wireless and ISE. The role will additionally focus on collaborating with overall projects and architecture design, cost effectiveness, quality of solution and knowledge sharing with project technical team members. 



Business Unit: Information Technology



The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Department: Enterprise Infrastructure



Enterprise Infrastructure delivers infrastructure capabilities that emphasize the collaboration between development and infrastructure to meet business needs. This is done by providing technology services that are agile, timely, cost-effective, and risk appropriate.

What You'll Do

  • • Work on Network Connectivity Service requests, Incident and Problem tickets related to firewall / load-balancer / proxy and ensure they are delivered on time.

    • Participate in Disaster recovery testing throughout the year.

    • Collaborate with global teams in fulfilling tasks/projects related to device maintenance, life cycle management, high availability and vulnerability management.

    • Perform analysis, system design, documentation, testing implementation and on-going support for complex networks including cloud and agile projects

    • Identify and document opportunities for improvement via automation in network services, and deploy and operate solutions to increase reliability across the system

    • Maintain relationships with clients, vendors and other corporate professionals

  • Effectively complete complex projects and installations within aggressive time frames and budget parameters.
  • Actively strives to keep Standards documents, Process and Procedures Documents, and Baseline documents up to date with emerging industry standards.
  • Initiates changes through DTCC Change Management to address issues proactively and can effectively delegates work to others to complete like activities.
  • Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately

    Sound Like You?

    • Minimum of 5 years of related experience
    • Bachelor's degree preferred with Masters or equivalent experience

    Additional Qualifications

    • • Requires good analytical ability for network traffic manipulation and in-depth knowledge of telecommunication/LAN/WAN technologies including TCP/IP, UNIX/LINUX, Windows, Network Management tools, Automation tools and Security tools  

      • CheckPoint & PAN firewall experience including: Provider-1, GAIA, VPN, VSX and Identity Awareness 

      • Experience with Radware/Alteon Load Balancer, DefensePro, and DNS technologies

      • Blue Coat proxy (SGOS, CAS and Blue Coat Director) experience 

      • Work experience on CISCO Switches/Routers including Wireless and ISE technologies

      • Knowledge on Cloud (AWS, Azure) and on Agile delivery

      • Familiarity with ITIL controls, Change Management, Incident Management and Problem Management

      • Management and Automation tools: HPNA, Splunk, Backbox, Qradar, CAPM, NetIM, AlgoSec

      • Proficient in analyzing sniffer and packet captures

      • Microsoft office applications: PowerPoint, Word, Excel, Visio

      • Compliance and Audit experience would be a plus

    Who We Are

    With over 45 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From operating facilities, data centers and offices in 16 countries, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm simplifies the complexities of clearing, settlement, asset servicing, data management, data reporting and information services across asset classes, bringing increased security and soundness to financial markets. In 2018, DTCC’s subsidiaries processed securities transactions valued at more than U.S. $1.85 quadrillion. Its depository provides custody and asset servicing for securities issues from 170 countries and territories valued at U.S. $52.2 trillion. DTCC’s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes over 14 billion messages annually. To learn more, please visit us at or connect with us on LinkedIn, Twitter, YouTube and Facebook.

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