PMO Operations Analyst

Information Technology
182127 Requisition #
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Business Unit: Information Technology

Department: OCIO IT PMO

Job Family: Information Technology


Job Title: Senior Business Specialist

Corporate Title: Senior Associate

FLSA Code (US Only): Exempt

People Manager: No

Business Unit Description

The OCIO PMO department is responsible for execution of all the projects within the enterprise Information Technology investment portfolio.


Position Summary

The Senior Business Specialist supports the Executive Director of OCIO PMO by running the day-to-day operations of the OCIO PMO. The incumbent does this by producing reports, analytics, and metrics on the operations of the OCIO PMO.


Specific Responsibilities


·       Manage all organizational data for the OCIO PMO, including employee rosters, financial budgets, and organization demographics

·       Manage resource data, including current allocations, demand planning, time compliance, and skills assessment

·       Create and maintain databases for PMO organization data, as well as project and program data

·       Provide reporting, analysis, and trending on all data managed in the PMO

·       Create and report on metrics and KPIs for the PMO Organization

·       Manage communications for the PMO, both internally and externally to the organization

·       Create and maintain process documents for the operations of the PMO

·       Manage PMO websites; maintain, update, and identify improvement opportunities and implement them

·       Organize PMO business and social activities and cross-site networking

·       Own and implement process improvements for the PMO organization

·       Take on ad hoc projects as needed


Leadership Competencies for this level include


  • Accountability: Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals.
  • Global Collaboration: Applies global perspective when working within a team by being aware of own style and ensuring all relevant parties are involved in key team tasks and decisions.
  • Communication: Articulates information clearly and presents information effectively and confidently when working with others.
  • Influencing: Convinces others by making a strong case, bringing others along to their viewpoint; maintains strong, trusting relationships while at the same time is comfortable challenging ideas.
  • Innovation and Creativity: Thinks boldly and out of the box, generates new ideas and processes, and confidently pursues challenges as new avenues of opportunity.




·       Minimum of 5 years of related experience

·       Bachelor's degree preferred with Masters or equivalent experience


About DTCC

With over 40 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From operating facilities and data centers around the world, DTCC automates, centralizes, and standardizes the processing of financial transactions across the trade lifecycle and mitigates risk for thousands of institutions worldwide.

At DTCC we value on our clients' interests and partner to deliver superior results with excellence and innovation and lead with integrity. We proactively develop your potential and invest in your career.



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