Lead Splunk Engineer

Information Technology
181371 Requisition #
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Business Unit: Information Technology

Department:  Enterprise Infrastructure

Job Family: Information Technology

Job Title: Lead Infrastructure Services Engineer

Corporate Title: Senior Associate
FLSA Code (US Only): Exempt
People Manager: No
Business Unit Description:
Enterprise Information Services Area (EIS) within the Enterprise Application Infrastructure (EAI) domain supports Architecture, configurations, Deployment and Maintenance of the Enterprise Software Platforms.

Position Summary and Principal Responsibilities:  This role will be in the Enterprise Information Systems area on the Business Intelligence team.  The Business Intelligence team maintains the firm’s reporting and analytics tools and infrastructure. 


As part of the Business Intelligence team, the candidate is responsible for:

  • Independently working on engineering focused projects from start to finish
  • Providing technical and operational support for our customer base as well as other technical areas within the company that utilize Splunk
  • Risk management functions such as reconciliation of vulnerabilities, security baselines as well as other risk and audit related objectives
  • Administrative functions for Splunk such as keeping the tool documentation current and handling service requests
  • 24x7 on-call L3 support on a rotational schedule with other team members
  • Participate in user training to increase awareness of Splunk
  • Ensuring incident, problem and change tickets are addressed in a timely fashion, as well as escalating technical and managerial issues
  • Following DTCC’s ITIL process for incident, change and problem resolution
  • Self-starter, continually striving to improve the teams service offerings and one’s own skillset
  • Must have a problem-solving and innovative mindset to meet a wide variety of challenges
  • Willingness and ability to learn all aspects of our operating model as well as new tools
  • Ability to meet deadlines, goals and objectives
  • Moderate to advanced competency of Windows and Unix-like operating system principles (power user functions)
  • Developed competencies around essential project management, communication (oral, written) and personal effectiveness
  • Working experience covering Microsoft Office tools such as Outlook, Excel, PowerPoint, Visio and Project
  • Strong web development skills in Python/Javascript
  • Excellent SQL skills and good knowledge of relational databases
  • Experience developing and interfacing with REST APIs
  • Good knowledge of TCP/IP and networking fundamentals
  • Good knowledge of engineering, configuring, deploying and supporting Splunk Enterprise
  • Ability to create and optimize Big Data correlations as a Splunk search language (SPL) expert
  • Optimize/Tune logging source streams
  • Develop advanced Splunk reports to meet requirements of key stakeholders.
  • Strong knowledge of Amazon AWS products and services such as EC2, BeanStalk, Lambda, VPC, Route 53, Amazon FW, API Gateway, ELB, CloudTrail, and CloudFront.
  • Minimum of 1-2 years of related Splunk work experience
  • 2 years’ experience of Splunk engineering/support in a production environment.  This includes all phases of lifecycle management: planning, design, deployment, upkeep and retirement
  • Should have a developed competency with Splunk in a production environment
Education, Training and/or Certifications
  • Bachelor’s Degree in Computer Science or a technical discipline.
  • Certification in any of the listed tools a plus 
With over 40 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From operating facilities and data centers around the world, DTCC automates, centralizes, and standardizes the processing of financial transactions across the trade lifecycle and mitigates risk for thousands of institutions worldwide.
At DTCC we value on our clients' interests and partner to deliver superior results with excellence and innovation and lead with integrity. We proactively develop your potential and invest in your career.

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