Careers

Integration Analyst

About this Opportunity

The Integration Analyst partners with Clients to act as the single point of contact for managing amendments to the existing Client community as well as executing on the verification and approval of new Client onboarding.

 

 

Business Unit: Chief Client Office

 

 

The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success. The CCO function includes Sales, Partners, Relationship Management, Integration, Marketing & Communications and Sales Analytics & Operations.

Department: Integration Management

 

 

The Integration Management team are responsible for managing the safe delivery / implementation of financial product solutions sold, including leading development of customer installation and / or system integration plans whilst maintaining adequate records and systems and mitigating risk.


What You'll Do

  • Manage all aspects of existing Client amendments including account additions, terminations, mergers and name changes.
  • Ensure accurate and timely resolutions to all issues that arise during the Client amendment projects
  • Execute on Global Verification and approval process for new Client onboarding and amendments
  • Educate Clients on the project materials required for the Client amendment process
  • Monitor client progress during initial production rollout of Client amendment changes.
  • Proactively share best practices with team members inside and outside of Onboarding.
  • Support the maintenance of internal procedure documentation for existing Client amendments
  • Recommend improvement ideas to increase the efficiencies and effectiveness of the team
  • Proactively manage outreach and execution of Clients incident remediation as directed by management
  • Contribute to internal projects when required by management
  • Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately

    Sound Like You?

    • • Minimum of 3 years of related experience
    • • Bachelor's degree preferred


    Additional Qualifications

    • Strong Client focused experience working in the financial or professional services industry.
    • Experience working as an independent contributor in a team setting
    • Strong Client facing communication skills, both written and verbal
    • Independently support clients and manage client and/or internal projects
    • Great interpersonal skills with ability to work effectively in a team environment.

    Who We Are

    With over 40 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From our operating facilities and data centers around the world, we automate, centralize, and standardize the processing of financial transactions across the trade lifecycle, mitigate risk for thousands of institutions worldwide and protect the stability of the global financial system. We’re also leaders in the digital transformation of post-trade processing, leveraging the latest fintech innovations to meet the evolving needs of our clients to reduce costs and enhance efficiencies.

    At DTCC we value our clients’ interests and partner to deliver superior results with excellence and innovation and lead with integrity. We proactively develop your potential and invest in your career. For more information, go to www.dtcc.com or connect with us on LinkedIn, Twitter, YouTube and Facebook.


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