Infrastructure Services Engineer

Information Technology
192001 Requisition #

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Enterprise Infrastructure delivers infrastructure capabilities that emphasize the collaboration between development and infrastructure to meet business needs. This is done by providing technology services that are agile, timely, cost-effective, and risk appropriate.

Position Summary:

Enterprise Hosting Services (EHS) provides DTCC Businesses with innovative and reliable infrastructure services, leveraging the global and diverse expertise of our workforce to reduce risk and improve the efficiency, performance, stability, security, and quality of our platforms.

The Distributed Hosting Services (DHS) Operating Systems team delivers desktop automation, endpoint management and administration within end user environments.

Specific Responsibilities:
  • Experience working in a Global Team and Diverse User based organization.

  • Shell programming scripting and troubleshooting ( i.e Bash, perl etc..)

  • Review and completion Incident Queues as well as appropriate escalation if required.

  • Coordinate the installation of all firmware upgrades, security patches, and matrix deployments for the Unix/Linux platform.

  • Ensure Run-books and automated supported documents and  procedures are updated and efficient.  

  • Oversee Scheduler operations and ensure low risk patching and security updates are planned and implemented on-time.

  • Assist IT Service Desk staff in the take-up of new ITIL process improvements and Tools updates. 

  • Ensure ITSM Tools configuration and supporting data sets are maintained.

  • Ensure that all physical and virtual systems are properly documented and maintained in the Asset Management database and eventually into DTCC’s CMDB solution.

  • Participation in DR/BCP events for Distributed Mainframe Systems and Networks, record recovery errors and document remediation plans.

  • Enterprise Linux installations, support, and general administrative tasks.

  • All alerts must be addressed and resolved in a timely manner.

  • Ensure appropriate monitoring is enabled for the Linux platform.

  • Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately. 

Leadership Competencies for this level include:
  • Accountability: Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals.
  • Global Collaboration: Applies global perspective when working within a team by being aware of own style and ensuring all relevant parties are involved in key team tasks and decisions.
  • Communication: Articulates information clearly and presents information effectively and confidently when working with others.
  • Influencing: Convinces others by making a strong case, bringing others along to their viewpoint; maintains strong, trusting relationships while at the same time is comfortable challenging ideas.
  • Innovation and Creativity: Thinks boldly and out of the box, generates new ideas and processes, and confidently pursues challenges as new avenues of opportunity.
  • Minimum of 5 years of related experience
  • Bachelor's degree preferred or equivalent experience
  • Sysdmin/Engineering working knowledge of Unix/Linux platform specifically RHEL 6  & 7
  • Scripting and Automation flow experience i.e ( bash, Ansible, perl .. ) 
  • Working knowledge and or experience in AWS, Azure and/or Digital Ocean
  • Experience with Middleware technologies including Red Hat JBOSS, IBM Integration
  • Experience with CI/CD Pipleline (eg Jenkins, Nexus Sonatype, Gitlab

    Ansible/Puppet/Chef for configuration management and automation

    Experience with Business Continuity and Disaster Recover design, planning and implementation for Linux platforms

  • Experience with RDBMS technologies including Oracle Database 11G+12c, Weblogic10/11/12, MS-SQL, PostgreSQL

About DTCC:

With over 40 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From operating facilities and data centers around the world, DTCC automates, centralizes, and standardizes the processing of financial transactions across the trade lifecycle and mitigates risk for thousands of institutions worldwide.

At DTCC we value on our clients' interests and partner to deliver superior results with excellence and innovation and lead with integrity. We proactively develop your potential and invest in your career.

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