GOCS CAT Specialist (1-9 shift)

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Business Unit: GOCS
Department:  Client Activation Team
Job Family: Global Operations, Client Services & Administration 

Job Title: GOCS CAT Specialist
Corporate Title: Senior Analyst
FLSA Code (US Only): Non Exempt
People Manager: No


Business Unit Description:

The mission of the Client Operations team is to ensure client success by providing our global client base and partners an exceptional best-in-class support experience across our portfolio of service offerings.

Position Summary:

Specialist is responsible for general processing of client master file updates. This includes receiving authorized requests, preparing internal and external notices (Important Notices), updating appropriate master files and performing quality control checks.

Specific Responsibilities:

  • Provide support in the back-end systems processing of all customer account activations, name changes and retirements.
  • Process all aspects of service and operational arrangements under NSCC’s Membership’s responsibility (e.g. NSCC OTC Executed By, Commission Bill, Qualified Special Rep (QSR) updates, etc…)
  • Provide support in the distribution of internal notices instructing internal departments to add, delete or update customer records
  • Prepare and distribute “Important Notices” to the “Street” for changes in membership and maintain various membership listings and Management reports for distribution to other departments
  • Create and review daily edit reports to ensure accuracy of prior day updates and protect against unauthorized access to master file
  • Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately

Leadership Competencies for this level include:

  • Accountability: Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals.
  • Global Collaboration: Applies global perspective when working within a team by being aware of own style and ensuring all relevant parties are involved in key team tasks and decisions.
  • Communication: Articulates information clearly and presents information effectively and confidently when working with others.
  • Influencing: Convinces others by making a strong case, bringing others along to their viewpoint; maintains strong, trusting relationships while at the same time is comfortable challenging ideas.
  • Innovation and Creativity: Thinks boldly and out of the box, generates new ideas and processes, and confidently pursues challenges as new avenues of opportunity.


  • Minimum of 3 years of related experience preferred
  • Bachelor's degree preferred

About DTCC:


With over 40 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From operating facilities and data centers around the world, DTCC automates, centralizes, and standardizes the processing of financial transactions across the trade lifecycle and mitigates risk for thousands of institutions worldwide.

At DTCC we value on our clients' interests and partner to deliver superior results with excellence and innovation and lead with integrity. We proactively develop your potential and invest in your career.

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