Cyber Security Engineer

Information Technology
181979 Requisition #
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Business Unit: Information Technology
Department: Enterprise Infrastructure - ESM
Job Family: Information Technology
Job Title: Senior Infrastructure Services Engineer
Corporate Title: Senior Associate
FLSA Code (US Only): Exempt

Business Unit Description:

Enterprise Security Management (ESM) is a globally diverse and distributed team.  The ESM portfolio includes, but is not limited to Infrastructure Security Services, Cyber Security Operations, Security Engineering, Security Projects and Delivery, Cloud Security and Enterprise Cyber Security Governance and Security Risk Management.

Position Summary:

The Senior Infrastructure Services Engineer has responsibility for Cybersecurity Service Operation Support.  The primary vision of the Enterprise Security Management is to provide a strong and adaptive cybersecurity environment that continuously secures and protects. The four primary Services behind Security Area are Compliance Security Baseline, Security Event Management, Host and Networking Monitoring, Vulnerability Data Collection. Most of these services will be sourced internally as a part of DTCC Enterprise Infrastructure strategy.
The ISS Engineer can fall into one of three broad categories: 
  1. A customer-focused Services.
  2. A technical specialist overlay Security Technologies. 
  3. A hybrid SE—a combination of the two.
Specific Responsibilities:

The Technology Engineer is a customer-focused technical professional with direct technical accountability for Infrastructure Security Technology and understanding of adjacent technologies.  Engage customers face-to-face or via collaborative tools and technology such as Skype, Video Calls, etc.  Some Engineers may be deployed in a pooled / shared capacity a portion of their time. The responsibilities include:
  • Support and manage ISS Security Technologies based on Service Management process (IM/CM/PM/ConfM/Fulfillment).
  • Maintain Technology components of the application up and running.
  • Maintain the Technology updated based on best practices (Patch Management).
  • Heath Check: Weekly Review and Mitigation of the all Errors or Critical Notifications from your technology (e.g. Services up, Memory, Disk Space, Process Running, Connections, etc.)
  • Event Management / Monitoring: Responsible of monitor and update all alarms and notifications of him technology daily(SNOW, Email, etc.)
  • Proactively identify deficiency in the Security Services.
  • Attend a Critical Situation Management for support application.
  • Manage and Maintain Operation System (Linux, Windows) or Data Base Technologies (Oracles/Sybase/etc.) if applicable.  
  • Maintain and operate the SLA in Infrastructure Services.
  • Align risks and control processes into day to day responsibilities to monitor and mitigate risk; escalate appropriately. 
Key Accountabilities
  • Technical Service owner of Infrastructure Security Services (Security Technologies) 
  • Knowledge of Linux and Windows.
  • Knowledge Security Technologies of the industry (Vulnerability Scan, Access Management, Event Correlation, etc.)  
  • Management security services reports and matrix results.
  • Support Service Operation from Security Services (IM, PM, CM, ITAM) process and procedures. 
  • Maintains policy and procedures manuals, RACI, and Risk.
  • Maintains evidence repositories.
  • SLA Technical Levels (Different Classifications P1, P2, P3, P4 related technology)
Leadership Competencies for this level include:
  • Accountability: Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals.
  • Global Collaboration: Applies global perspective when working within a team by being aware of own style and ensuring all relevant parties are involved in key team tasks and decisions.
  • Communication: Articulates information clearly and presents information effectively and confidently when working with others.
  • Influencing: Convinces others by making a strong case, bringing others along to their viewpoint; maintains strong, trusting relationships while at the same time is comfortable challenging ideas.
  • Innovation and Creativity: Thinks boldly and out of the box, generates new ideas and processes, and confidently pursues challenges as new avenues of opportunity.
  • 5 - 7 years of related experience
  • Bachelor's degree preferred or equivalent experience
Specific Skills & Technologies:
  • Demonstrable basic experience in Operation, Design, and Implementation Security Tools or similar.  
  • Strong, demonstrable experience in Security engineering, design, and implementation.
  • Demonstrable basic experience with Security Tools (or similar) or Network Technologies (firewall, proxy technologies, etc.)
  • Knowledge of security policy and procedures
  • Experience working with internal auditors
  • Minimum of 1 years’ experience working on Cloud Security initiatives
  • Preferred experience managing multiple areas of IT Technology including:  Networks, Data Centers, Service Desk, Security and Operations.
  • ITIL v3 minimal (Information Technology Infrastructure library) certification, preferred
  • Experience with MS Office Suite (include MS Visio) to document all information related technologies.
About DTCC:

With over 40 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From operating facilities and data centers around the world, DTCC automates, centralizes, and standardizes the processing of financial transactions across the trade lifecycle and mitigates risk for thousands of institutions worldwide.

At DTCC we value on our clients' interests and partner to deliver superior results with excellence and innovation and lead with integrity. We proactively develop your potential and invest in your career.

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